One of the excluded options on the MTN mobile money platform is account deactivation. Hence, most people ask this ‘is it possible to delete your MTN MoMo account.
Of course, it is possible, and in this guide, we will push you a step further to know how to delete your MoMo account.
The MTN mobile money account is not created on contract terms, though there are regulations for its usage.
However, these regulations do not restrict subscribers from deleting a MoMo account, depending on the user’s decision.
Requirements To Delete Your MTN MoMo Account In Ghana
Your decision to delete your MTN MoMo account mandates you to know what is involve first to delete your account.
The following are the requirements you need to satisfy before you can delete your mobile money account:
1. Make sure you have no outstanding loan on MTN MoMo
2. Have in possession the ID used for registering the MoMo account
3. Reason to delete the account
4. Mobile phone
5. Mobile Money SIM card.
Once these requirements are satisfied, nothing can hinder you from deleting your account unless you decide to change.
How Do I Delete MTN MoMo Account In Ghana
To delete your MoMo account, follow the steps below:
1. Visit any nearby MTN branch
2. Ask to be directed to the Mobile money customer service center
3. Consult any available official at the MoMo customer service center
4. State what you want to do
5. Provide the required things to continue the process
6. Your account will be verified if there are outstanding payments to be made. This is all part of the review and assessment.
7. Once the review and assessment is successful, your account will be deleted from the MTN MoMo system
Can I make MoMo When My MoMo Account Is Deleted
Deleting your MoMo account does not exclude you from carrying out MoMo transactions.
However, these transactions you can perform via the MoMo platform will be limited.
This means you now operate MoMo as another network user.
How Do I Make MoMo Transaction When My Account Is Deleted
After you have deleted your mobile money account, the MTN MoMo system recognizes you as part of the other network and non-momo users. Bear in mind that you can’t operate all the services on the MoMo platform.
To undertake the little operations you are privacy to, follow these outlines:
1. Visit any MoMo agent outlet
2. Tell the agent you are a non-momo user
3. The agent will then make the transaction for you, following the steps assigned to your category.
Does Deleting My MoMo Account Deactivates My MTN SIM Card
No, deleting your MoMo account does not deactivate your SIM card remains functional and can be used to carry out all operations that MTN SIM Card mobiles except for some of the services on the MoMo platform.
This is all we have for you on how you can delete your MTN MoMo account.