Are you looking at how to contact KPLC customer care in Kenya? It is understandable if you encounter power problems at your home or business premises, you need to contact KPLC to resolve the problem.
More so, if you have issues with your electricity bill, unsuccessful token buying, the only way to get assistance is by contacting KPLC customer care.
In this guide, we have all the ways to suit everyone’s preference on how to contact KPLC customer care in Kenya.
The contact details include email, phone numbers, online and physical addresses. Thus, you will find this guide useful if you need KPLC customer care services.
KPLC has branches all over the country to facilitate the transfer of power, and every branch offers customer care services.
So, here we have enumerated a list of all branch customer care contact details.
How to contact KPLC customer care center in Kenya
In case you have any problem and wish to contact KPLC headquarters to report, you can call the KPLC customer care Nairobi on 95551 or 0703070707 or 0732170170.
Mobile Number Tel: +254 203201000
KPLC customer care Email Address: customercarenairobi@kplc.co.ke
These phone numbers are meant for service-related inquiries, complaints, or reporting incidents.
Kenya Power Head Office
You can as well as visit their head office and here the Physical address;
Stima Plaza, along Kolobot Road. Ngara, Nairobi P.O.Box: 30099-00100 Nairobi, Kenya.
Visit the nearby KPLC branch
As earlier mentioned, KPLC has branches all over the country, and you can visit the nearby shop to get assistance or make a call to customer care. The following is a list of Kenya power branches and Phone numbers.
Bondo Branch: 021803159, 0203530050 or 0202674285
Bomet Branch: 202689671
Bungoma Branch: 202674284, 0552030516
Busia Branch: 055-22076, 055-22093
Chuka Branch: 064 – 630418
Eldama Ravine Branch: 064 – 630418
Elwak Branch: 0724478936
Emali Branch: 020 – 2426501
Garissa Branch: 202368776
Habaswein Branch: 0715 344 759
Homabay Branch: 202674283
Kamburu Branch: 0722136351, 0722136393
Kakamega Branch: 0737623223, 056203
Embu Branch: 0722886636
Gatundu Branch: 202336980
Hola Branch: 0722662912
Isiolo Branch: 064 – 52013
Kapsabet Branch: 053 – 52115
Kiserian Branch: 020-2060618, 0723963839
Kitale Branch: 5337009
Kilifi Branch: 5337009
Kisii Branch: +254-202442794
Kitengela Branch: 208074514/5
Kerugoya Branch: 060-2021359, 0712565080
Kericho Branch: 202442798
Kabarnet Branch: 0717154501, 05352432
Siaya Branch: 202442793, 0713551960
Kiambu Branch: 20268776
Kitui Branch: 444422051, 0202515009
Limuru Branch: 2070006/7
Lamu Branch: 0424632068
Likoni Branch: 412001933
Lodwar Branch: 05421268
Loitokitok Branch: 202100399, 0728054695
Machakos Branch: 4420139
Mandera Branch: 4652188
Malindi Branch: 422130200, 0422120025
Marsabit Branch: 202419815
Maua Branch: 064 – 21358
Migori Branch: 202442797
Molo Branch: 202614321
Merti Branch: 0716626381/2
Murang’a Branch: 6031480, 0735611392/3
Mwingi Branch: 0727016640, 44822094
Narok Branch: 502222046
Namanga Branch: 07208007175
Naivasha Branch: 050-2020169, 0208010407
Nanyuki Branch: 06232558/9
Nyahururu Branch: 652022205
Nyamira Branch: 208064672
Webuye Branch: 202674280
Wajir Branch: +254-464421020
Ukunda Branch: 0735972112
Voi Branch: 043-2030660, 043-2030755, 043-2031231
Tala Branch: 0714892553
Taveta Branch: 0720347320
Wundanyi Branch: 202397702
How to contact KPLC customer care in Kenya through Social Media
KPLC also addresses its customer’s issues through social media channels. It has actually proven to be an effective way of communication between clients and customer care. You will find KPLC on popular social media channels listed below.
KPLC also used social media to communicate to its customers if anything came up, like power outages or electricity updates in the country. It is important to follow KPLC on social media for such updates.
The Kenya Power Twitter handle is https://twitter.com/KenyaPower.
Kenya Power Facebook page is https://www.facebook.com/KenyaPowerLtd.
KPLC LinkedIn company profile is https://www.linkedin.com/company/kenya-power