How To Contact KPLC Customer Care In Kenya – Kenya Power Contacts

Are you looking at how to contact KPLC customer care in Kenya? It is understandable if you encounter power problems at your home or business premises, you need to contact KPLC to resolve the problem.

More so, if you have issues with your electricity bill, unsuccessful token buying, the only way to get assistance is by contacting KPLC customer care.

In this guide, we have all the ways to suit everyone’s preference on how to contact KPLC customer care in Kenya.

The contact details include email, phone numbers, online and physical addresses. Thus, you will find this guide useful if you need KPLC customer care services.

KPLC has branches all over the country to facilitate the transfer of power, and every branch offers customer care services.

So, here we have enumerated a list of all branch customer care contact details.

How to contact KPLC customer care center in Kenya

In case you have any problem and wish to contact KPLC headquarters to report, you can call the KPLC customer care Nairobi on 95551 or 0703070707 or 0732170170.

Mobile Number Tel: +254 203201000

KPLC customer care Email Address:

These phone numbers are meant for service-related inquiries, complaints, or reporting incidents.

 Kenya Power Head Office

You can as well as visit their head office and here the Physical address;

 Stima Plaza, along Kolobot Road. Ngara, Nairobi P.O.Box: 30099-00100 Nairobi, Kenya.

Visit the nearby KPLC branch

As earlier mentioned, KPLC has branches all over the country, and you can visit the nearby shop to get assistance or make a call to customer care. The following is a list of Kenya power branches and Phone numbers.

Bondo Branch: 021803159, 0203530050 or 0202674285

Bomet Branch: 202689671

Bungoma Branch: 202674284, 0552030516

Busia Branch: 055-22076, 055-22093

Chuka Branch: 064 – 630418

Eldama Ravine Branch: 064 – 630418

Elwak Branch: 0724478936

Emali Branch: 020 – 2426501

 Garissa Branch: 202368776

Habaswein Branch: 0715 344 759

Homabay Branch: 202674283

Kamburu Branch: 0722136351, 0722136393

Kakamega Branch: 0737623223, 056203

Embu Branch: 0722886636

Gatundu Branch: 202336980

Hola Branch: 0722662912

Isiolo Branch: 064 – 52013

Kapsabet Branch: 053 – 52115

Kiserian Branch: 020-2060618, 0723963839

Kitale Branch: 5337009

Kilifi Branch: 5337009

Kisii Branch: +254-202442794

 Kitengela Branch: 208074514/5

Kerugoya Branch: 060-2021359, 0712565080

 Kericho Branch: 202442798

Kabarnet Branch: 0717154501, 05352432

Siaya Branch: 202442793, 0713551960

Kiambu Branch: 20268776

Kitui Branch: 444422051, 0202515009

 Limuru Branch: 2070006/7

Lamu Branch: 0424632068

Likoni Branch: 412001933

Lodwar Branch: 05421268

Loitokitok Branch: 202100399, 0728054695

Machakos Branch: 4420139

Mandera Branch: 4652188

Malindi Branch: 422130200, 0422120025

 Marsabit Branch: 202419815

Maua Branch: 064 – 21358

Migori Branch: 202442797

Molo Branch: 202614321

Merti Branch: 0716626381/2

Murang’a Branch: 6031480, 0735611392/3

Mwingi Branch: 0727016640, 44822094

Narok Branch: 502222046

Namanga Branch: 07208007175

Naivasha Branch: 050-2020169, 0208010407

Nanyuki Branch: 06232558/9

Nyahururu Branch: 652022205

Nyamira Branch: 208064672

Webuye Branch: 202674280

Wajir Branch: +254-464421020

Ukunda Branch: 0735972112

Voi Branch: 043-2030660, 043-2030755, 043-2031231

Tala Branch: 0714892553

Taveta Branch: 0720347320

Wundanyi Branch: 202397702

How to contact KPLC customer care in Kenya through Social Media

KPLC also addresses its customer’s issues through social media channels. It has actually proven to be an effective way of communication between clients and customer care. You will find KPLC on popular social media channels listed below.

KPLC also used social media to communicate to its customers if anything came up, like power outages or electricity updates in the country. It is important to follow KPLC on social media for such updates. 

The Kenya Power Twitter handle is

Kenya Power Facebook page is

KPLC LinkedIn company profile is

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