Do you have a Citrix account? Are you struggling to reset your password? Do not worry; this article is for you. This means that we are going to guide you step by step until we ensure that you have your Citrix portal password reset in a few minutes.
First and foremost, keep in mind that, the procedure is very simple and it takes the shortest time possible. Secondly, you must also know that securing your account is very important.
Also, it is the surest way to save you the stress of having to struggle to log in. However, if you find yourself in such a situation, we are at hand to help you out.
Therefore, ensure that you keep your password safe. Furthermore, If you must share your password, it must be with a person you trust.
Who is this guide for?
This guide is for someone who has Citrix portal password. More importantly, it is for people who have misplaced their passwords but would want to reset them.
Finally, it is also for those who are willing to follow this process to the end.
Requirements for Citrix portal password reset
There are four main items that you would need to reset your password. These items are;
- Good internet connection.
- The email you used to activate the account .
Procedure for resetting your Citrix password
There are five main steps or procedures that one will have to follow in order to reset the password. As a result, you have to follow these steps strictly so as to be successful.
Before you take the next step, kindly write down your new password. This will help you to remember it.
Step 1: Visit the official Citrix login website
First and foremost, visit Citrix’s official login website. Therefore, you have to copy and paste the link below into the address bar of your browser. You would see about seven main items on the page.
However, the username box and the “forgot password?” tab are the most useful to us at this stage.
Click on https://identity.citrix.com/Utility/STS/ Sign-In to continue.
Step 2: Click on forgot password
Now, click on “forgot password?”. This will therefore lead you to the “Reset password” page.
Finally, you are a few steps away from resetting your account’s password. In addition, bear in that this process applies to both people who want to recover their passwords and those who want to reset their passwords.
Step 3: Enter your email
Enter the email address that you used to activate your account. This means that any other email address could not be used to reset your account.
Click on find my account to continue.
Step 4: Check your email
Now, check your email and confirm if you have received an email from Citrix. However, you have to be vigilant as these emails could easily end up in your spam folder. Also, make sure that the email contains a link with further guidelines on how to reset your password.
Click on the link to continue.
Step 5: Enter your new password
Finally, enter your new character combination to reset your password. However, you have to make sure that it is a combination that you can easily remember.
Also, you have to Confirm if your new password is working.Click on https://identity.citrix.com/Utility/STS/Sign-In to continue. Now, enter your username and the new password to login and that’s it.
Citrix Help Desk
In case you encounter any kind of technicalities, don’t hesitate to reach out for help or guidance. You can use either of the following, and your password issues will be addressed:
CALL: 1 800 424 8749
LIVE CHAT USING: https://support.citrix.com/chat/livechat/#/?initChat=true