If you have accidentally deleted your mpesa messages or you have lost them while resetting your phone, I am here to guide you on how you can restore the messages in your phone.
Recover Your Mpesa Messages Using Your Phone Backup
For the phone users that regularly back up their phone’s data, you can quickly restore all your Mpesa messages stored in the backup system.
How To Retrieve Messages From Google Drive
If your Google Drive contains all of your data backed up to date, then all of your lost Mpesa messages can be retrieved from this drive.
However, the problem with this method is that most people are unfamiliar with the procedure of backing up their data into this drive.
This makes the process of restoring Mpesa messages quite puzzling.
The following steps will help you back up your data on Google Drive;
- Go to Settings.
- Select Google.
- Choose backup.
- Select “backup now”.
After successfully backing up your data on Google Drive, use the following steps to restore lost Mpesa messages on your device;
- Open Google Drive.
- Log in to your Google Drive account.
- Select a device to open the backup of the lost messages.
- Tap on the restore button to recover your deleted Mpesa messages.
Restore Mpesa Messages by Using iCloud And iTunes
You can restore deleted Mpesa messages and other relevant information using iCloud or iTunes for iPhone devices users.
However, it is essential to note that since some users have reported difficulties using this method, it might prove to be a challenging method of retrieving lost Mpesa messages.