How To Block Your FirstBank Account If Your Phone Is Stolen

In this guide, we will be assisting you with how to block your FirstBank account if your phone is stolen.

So kindly read the paragraphs below to find out how you can do that. 

The integration of banking with technology has paved a more advantageous means of performing some financial operations.

However, as much as this is true, it can be worrisome when you misplace your phone, or it gets stolen.

This is because you don’t know if the person can access your bank account or not.

Hence to exempt yourself from being in such uncertainty as a FirstBank customer in Nigeria, you can follow the paragraphs below and block your account. 

Requirements To Block Your Account

In doing so, you will be required to provide your account number, the account balance, and the last transaction.

Any other requirement will be communicated to you by the customer service agent. 

Due to the weight of such matters, you will be required to visit or contact a Zenith Bank branch near your location and relay your concern to the customer support rep for the appropriate action to be taken. 

How To Block Your FirstBank Account If Your Phone Is Stolen

The steps below will help you block your FirstBank account if your phone is stolen:

  • Visit the nearest Zenith Bank branch nearby 
  • Kindly walk down to the customer support desk.
  • Inform the rep about what has happened
  • Provide the necessary information required to aid the process
  • Once the information has been verified, the agent will proceed and put your account on hold.
  • You will now be taken through the process of setting new security details for your account.

Also, you can send BLOCK to the shortcode 30012 using the mobile number linked to your account. 

What Is The ShortCode To Block Your FirstBank Account If Your Phone Is Stolen 

The shortcode for blocking your FirstBank account when your phone is stolen or misplaced is 30012.

This code only works when your mobile number is already registered with your Zenith Bank account. 

Who Should I Contact If My Phone Is Stolen 

The FirstBank Bank Customer Support Team is your one-stop option when you want to black your account provided you have misplaced your phone, or it has been stolen. You can contact them using any of these lines; +234 1 905 2326, +234 1 448 5500, or +234 708 062. 

This is all that we have for you on How To Block Your FirstBank Account If Your Phone Is Stolen. 

Leave a Comment

two × 2 =