Ecobank Kenya Contacts – How To Contact Ecobank Kenya Customer Care

Are you looking for Ecobank Kenya contacts? We have this article for you. The bank has a dedicated support team or customer cares that are friendly and will address your query to your satisfaction.

You can also contact Ecobank Kenya customer care for inquiries about their service.

Ecobank is one of Africa’s leading banks, offering its services in more than 36 countries in Africa. 

It is among successful banks that have thrived in the Africa market over the years.

The bank offers banking services such as mobile banking, online banking, and ATM withdrawal.

Additionally, the bank also offers other financial services, such as loans.

Ecobank has its offices in Kenya and branches spread across the country. They have invested in establishing branches that offer their customer’s services conveniently.

No matter where you come, there are branches near you to serve all your banking and financial needs.

Besides, you can get a financial advisor from Ecobank financial experts to make reliable investment decisions.

You can get accurate information about whether the bank offers a financial or banking service by contacting their customer care.

Various ways you can contact Ecobank Kenya customer care

There are various ways you can contact Ecobank Kenya customer care either for inquiries, feedback, complaints, debit, and credit card support via the following ways;

Ecobank Kenya Contact Numbers

You can call Ecobank Kenya customer care via mobile phone numbers below:

+254 20 288 3000,

+254 71 909 8000 or

+254 20 496 8000.

Also, you can call for free using Landline number: 0800 221 221 8.

Ecobank Kenya Location address

Ecobank relocated its head office this year, which was located within the Central Business District of Nairobi to Westland’s physical address Fortis Office Park, Muthangari, Drive off Waiyaki Way, Westlands P. O. Box 49584 – 00100 Nairobi, Kenya.

Ecobank Kenya Email address

For all inquiries or queries, you can also send an email to Ecobank Kenya Customer care at

Ecobank Kenya working hours

Ecobank’s head office and all its branches are open weekdays from 8:30 am to 4:30 pm, On Saturday from 9:00 am to 12:00 pm, and closed on Sunday and public holidays.

Ecobank Kenya Social media accounts

Ecobank is also on social media channels, 





Also, you can chat with customer care through their official social media feedback within their office working hours. 

Furthermore, you can expect feedback within a few hours, if not immediately. You can also chat on their website’s contact us page.  

Those are all the Ecobank Kenya contacts.

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